Showing posts with label authentic. Show all posts
Showing posts with label authentic. Show all posts

Saturday, December 26, 2015


Learner Therapist (69) … Digitally mediated relationships

Torrey Orton

Dec. 26, 2016

Who’s at lunch with who?

I was out to a demonstration lunch a while ago. Two demonstrations were occurring: the successful pretence of a great chef and the aspirational pretences of a bunch of diners. The pretentiousness was exemplified by the number of discrete courses – around 20: enough to occupy the whole of the only page in the menu. A socially and ethically interesting question was: who else was there and were those who were there actually there? Why they and we were there would be to follow the pretence path, but that’s another story.

Rather, it was clear from the number of phones tables and in hands that there were others being summoned, cajoled, invaded by the experiences of some diners. Perhaps the reverse was also true in response and maybe some of the apparently sharing diners were actually partaking of their digital partners’ pretences and not really present in the lunch for those moments (either in their own view or the view of their lunch relationship partners). And some connections with unknown unpresent partners on both ends may have been secondhanding the partnerships of the first instance in simultaneous sharings with unknown others…and so on around the digital twittiverse.

If you think that experience is hard to express and, more so, to comprehend, I’m sure you are not alone. Acquaintances of mine who are masters of the digital disciplines continue to amaze themselves with the unintended disclosures of their notionally private selves which blow around the cloud of endless remembering as a result of a burst of communication neediness from the grip of a heart ache or break, or a glass too many. In the same vein of virtuality, we can wonder which of these dining relationships were authentic, real, present (add your favourite behavioural, emotional, or cognitive criterion of existence here). And what would they be being authentic about?

How can we know what happens at lunch?

These kinds of practical implications of relationships are what concern my therapy patients. In fact these kinds of questions / concerns are what people are usually in therapy for – things to do with who can they be usefully connected to in myriad ways and which of those ways are appropriate on criteria that they embrace and think can be embraced by the others, and consequently may actually be embraced in a real relationship. For example, clarity about relationship types would allow increased fine judgment of what type is actually uppermost in one’s own mind and one’s partner(s) mind(s) in a specific relationship moment, event, history and prospect.

I propose that without a systematic way to classify digital relationships on non-digital criteria, we do not know what we’re talking about in discussing, and especially researching, contemporary digitally mediated relationships. Digital criteria are simple: can a digital wire be tripped in a recording device by an effective sensor signal? For an analogue example of criterion domains, are we talking about personal relationships, commercial relationships, organisational relationships, spiritual relationships …and how would we know when a relationship is one, some, or all of these at any one time (and other things not yet itemised)?

And suppose that whatever the type, there is virtuality in play. Most coarsely, is there any difference between a virtual sexual relationship and a real sexual relationship (of the body contact variety)? At least one thing is for sure, so far: no unwanted progeny can result from the virtual one without a shift of level from digital to analogue! On the comestibles side, the longest virtual lunch still leaves a half-full plate of offerings on one side and a wholly empty stomach at the other end of the digital appreciation.

One approach to classifying relationships and behaviours would be Wittgenstein’s notion of family resemblance as a tool for grasping realties. It is quite a nice theory of knowledge (which tells us how we can say something is and is such a thing reliably). It is also noticeably not standard issue RCT scientific research reality. Perhaps some research should be on the phenomenology of digital behaviour?

Back to the pretentious lunch…

How could the key physical experiences of the lunch be captured and shared digitally as they are occurring? La Grande Bouffe (1973) did a good job of capturing an imagined experience of dining, as did Tom Jones (1963).  But sharing real experience is notoriously difficult and highly reliant on shared communication skills and relationship depth and intensity in the experience domains of interest. Some experiences cannot be shared with the inexperienced other than by involving them in such experiences, and we are back to relationship depth and intensity. Virtually we may get a feel for the experience, but not the experience. Rather we will be having the experience of a tantalising possibility which may be the experience of an intentional or provocative deprivation, which might then be shared by the virtual attendee with the real one and we’re back to tantalising and provocation. In addition, the range of possible experiences of the virtual kind – email, twitter, text, Instagram, telephone, Skype, … – offer different degrees of deprivation potential, usually out of the awareness of the participants. Bring on the phenomenology!? Give me a ring or a ping if you are interested.

Monday, July 20, 2015



Learner Therapist (63) … How real can Skype therapy be?

Torrey Orton*

July 20, 2015


Last year I was called by a colleague in Europe chasing up a therapist for the CEO of a digital start-up. I had come to mind because, aside from my family violence case-load, I have a broad spectrum of business experience internationally and, by chance, occasionally in IT. I have used Skype for various private and public relationships for years, including executive coaching, therapy and peer supervision.

More recently, I was encouraging a reluctant friend to do some connecting with me on Skype which he resisted on the grounds it just couldn’t be real. It can but that, like many matters of fact, cannot be disputed into existence by arguments from conflicting faiths. Here’s my experience in fact.

I took on the offer and met the CEO face-to-face for the first time three weeks ago, having done four months of twice a week Skype therapy sessions from September to December ’14. What follows are observations about the medium from this experience and subsequent work in the company.

 Some Skype virtues -

1)      It really is just like being there with the patient. All the non-verbals are accessible and to some extent more so than in ‘live’ therapy because the cameras bring us closer than my normal seating distance live (which is about 75 centimetres knee to knee). So we were there together for those hours. The proof of this sense was that when we finally met face-to-face it was almost unreal; it was no surprise; it was as if we had always known each other ‘live’!

2)      The real time, ‘live’ nature of Skype also allows real time SMS communication within the Skype system. This is particularly useful for short chats between normal longer sessions prosecuted by keyboard in real time but only in type. A decision to go to video can be made without starting at full exposure, and commentary and sharing of data can accompany the fully live event. One can see if the other is on deck from the contacts list down the left side of the Skype screen.

3)      Skype allows an out of time SMS service, too, through which I can leave a comment about some matter relevant to that relationship, propose a formal meeting (live, video, etc.). This can serve to ‘ping’ the contact without forcing them to reject a live call if it is inconvenient. Often it’s a matter of negotiating a few minutes leeway to prepare this or leave that.

4)      Then there’s the video message option which arises about ten rings into a connection attempt, which is the same presentation as a live event, but for viewing at the receiver’s preferred time/place. The message’s 3 minute time limit is short enough to prevent any ranting tendencies in the messager.

5)      Skype allows multiparty meetings of which I’ve done quite a few too, with remarkable clarity, etc. A good headset and higher class camera mounting is important to get best mileage out of the service.

Skype shortcomings

It is highly sensitive to bandwidth problems, which advanced practitioners can mitigate by selective deletion of functionality, notably turning off video while audio stays live, as does the SMS feature. These mitigations can be negotiated between participants live, with one turning video off and the other keeping it on, etc. This also makes the administration of the event a joint responsibility not just that of the therapist, coach, boss…

Skype also seems to have a therapeutic hour self-concept…it begins to threaten the process with performance warnings around the 50 minute mark. Longer on Skype, especially in group sessions, is strenuous for some reasons I suspect having to do with too much unbroken screen time.


*I am a 72 year old, AHPRA registered male psychotherapist with a large caseload out of family violences. There the question of what is ‘live’ in real life is the central existential challenge and how to live better the central developmental one.